Shipping policy
Shipping Policy
Last Updated: October 26, 2026
Thank you for shopping at Quonavex. We are committed to providing a transparent and reliable shopping experience.
This Shipping Policy explains our shipping rates, processing procedures, delivery estimates, and related information for orders placed at https://quonavex.com.
1. Shipping Destinations
Quonavex offers Standard Shipping to eligible delivery addresses within the United States.
Shipping availability is determined by the delivery address and the options displayed at checkout.
2. Free Standard Shipping
We offer FREE Standard Shipping on all eligible orders, with no minimum purchase requirement.
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Shipping Method: Standard Shipping
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Shipping Cost: $0.00 USD
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Minimum Order Amount: None
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Eligible Products: All products
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Estimated Delivery Time: 5–8 business days
No standard shipping charge will be added to eligible orders at checkout.
3. Order Processing
Orders are processed after successful payment confirmation and any necessary order verification.
Orders placed on weekends or U.S. public holidays may begin processing on the next business day.
Processing times may vary depending on order volume, product availability, and operational circumstances.
Any applicable processing time will be reflected in the estimated delivery information provided to customers.
4. Estimated Delivery Time
Our Standard Shipping option displays an estimated delivery time of 5–8 business days for eligible orders.
Business days exclude weekends and U.S. public holidays.
Delivery estimates may vary due to carrier operations, weather conditions, holidays, or circumstances beyond our reasonable control.
If a significant delivery delay occurs, we will make reasonable efforts to notify affected customers and provide assistance.
5. Order Tracking
When your order ships, you will receive a shipping confirmation email with tracking information when available.
Please allow time for the carrier to update tracking information.
6. Multiple Shipments
Orders containing multiple items may be shipped separately when necessary.
If your order is delivered in multiple packages, tracking information may be provided separately for each shipment.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error, please contact hello@quonavex.com as soon as possible.
We will make reasonable efforts to assist before shipment. Address changes cannot be guaranteed once an order has been processed or dispatched.
8. Lost, Delayed, or Damaged Packages
If your package is significantly delayed, appears lost, or arrives damaged, please contact us.
Include your order number, a description of the issue, and relevant photographs if applicable.
We will review the circumstances and provide an appropriate resolution in accordance with applicable law.
9. Contact Information
For questions about shipping or delivery, please contact:
Quonavex
Email: hello@quonavex.com
Phone: +1 (530) 365-5786
Business Address: 1552 Arklow Pl, San Diego, CA 92154, United States
Website: https://quonavex.com